The City of Norfolk Data Operational Plan guides the City's efforts to make data a cornerstone of decision-making at all levels. The Operational Plan is the practical implementation of the Data Strategic Plan, which focuses on five important areas:
1. Lead with Data
2. Measure Performance with Data
3. Build Internal Data Capacity
4. Engage Residents Through Transparency
5. Create Straightforward and Uncomplicated Public Data Resources

The data for this report is derived from PeopleSoft Reporting, which includes the following fields, with one row per current active employee:
Annual Rate
Department ID
Ethnic Group
Full/Part Time Status
Gender
Job Title
Reg/Temp Status
Rehire Date

This dataset shows all city-managed trees, the majority of which are located on public property, lining streets, or in right of ways. The original inventory of these trees was conducted in the late 1990s/early 2000s by the Norfolk Master Gardeners. No official re-inventory has been conducted since then by City officials or ISA Certified Arborists, however, tree records in this dataset have been and are being updated over time by City Staff. This dataset will be updated in the Open Data Portal every weekday.

Performance measures are data metrics defined and tracked by city departments to measure the city government’s effectiveness and efficiency of service delivery. Data for the performance measures are derived from the biennial Resident Survey as well as department data tracking systems. Each performance measure is connected to one of the strategic goals and objectives that the City has defined as a high priority. The performance measures will be reviewed and refined annually to ensure they are representative of the priorities set out by City Council and the community. The performance measures in this filtered view is for the "Community Support and Well-Being" strategic goal and objective.

This dataset provides data from the City of Norfolk’s complaint tracking system. Complaints originate from calls by citizens to the Norfolk Cares Center or are staff reported. The Department of Neighborhood Services and the Department of City Planning address complaints by inspecting properties and, if applicable, notifying property owners of violations. The goal of pursuing compliance is to strengthen neighborhood standards and improve property safety. Types of complaints may include property issues such tall weeds and grass, trash and debris, abandoned vehicles, graffiti, parking in residential areas, and others. This dataset includes a rolling three years of data and will be updated daily.

Disclaimer: Unless otherwise indicated, presence in this dataset signifies only that a complaint has been made against the subject property. Presence within this dataset does not reflect any assessment by the City of Norfolk of whether or not the complaint accurately reflects the condition of the property and whether or not the condition of the property violates any applicable law.

CrimeMapping.com allows citizens to query and map recent crimes and incidents within the City’s borders. Crime data is extracted on a regular basis from each department's records system so that the information being viewed through a Web browser is the most current available.