Provides data from Norfolk’s Department of Human Resources regarding demographic information for all City of Norfolk employees.

Data Lens provides graphical representation of the City of Norfolk Employee Salary information for all City of Norfolk Employees.

Provides data from City of Norfolk’s Department of Human Resources regarding base salary or hourly wages for all City of Norfolk employees. This dataset has salaries as of October 1, 2018.

The Derelict Structure Program is working to reduce the number of vacant residential and non-residential properties by getting homeowners to take responsibility for their properties. This dataset shows the current number of derelict structure cases and their current status. All Derelict Structure cases and complaints are entered into BasicGov, the city’s Code Enforcement Management System. Data is compiled through a series of information from the Neighborhood Quality staff. The program is managed under city code ordinance 27-9

The Derelict Structure Program coordinated by the Neighborhood Development Division is working to reduce the number of vacant residential and non-residential properties by getting homeowners to take responsibility for their properties. This data-set shows the current number of derelict structure cases and their current status.

The Derelict Structure Program coordinated by the Neighborhood Development Division is working to reduce the number of vacant residential and non-residential properties by getting homeowners to take responsibility for their properties. This data-set shows the current number of derelict structure cases and their current status.

The Derelict Structure Program coordinated by the Neighborhood Development Division is working to reduce the number of vacant residential and non-residential properties by getting homeowners to take responsibility for there properties. This data-set shows the current number of derelict structure cases and their current status.

Provides data regarding the Bureau of Parks & Urban Forestry’s Mowing Schedule. All scheduled dates are subject to change based on weather. The schedule is updated each season (Spring, Summer, and Fall) and includes medians, parks, schools, vacant lots, and various other City properties maintained by Parks & Urban Forestry’s Landscape Services Division.

This Dataset provides data from the IMPACT System. Data is collected by phone calls, emails, iPhone requests, and on-line requests from citizens and City staff. The Norfolk Cares Assistance Center provides a single point of contact for visitors, residents, businesses and City staff to request a city service, report a concern, seek information about Norfolk, or follow-up on a previous request for service. The Norfolk Cares Center was established to accomplish the cities initiative to become a more responsive customer oriented organization, and is a part of the Neighborhood Development Department.
The Norfolk Cares Center provides support services in the administration of the IMPACT System by:
• Receiving and routing requests to the appropriate Departments for investigation and resolution
• Creating Service Requests, Complaint Numbers and Work Orders using department specific applications (Basic GOV, HANSEN and Northstar)
• Providing timely and responsive follow-up to all on-line requests via the Civic Plus Application
• Record Custodians for City Attorney Claims (for most citizens we are the 1st point of contact)
• Utilizing City Website to provide requested information to citizens
• Contacting individual Departments for follow-up when completion time-frames have exceeded.