Norfolk Community Services Board (CSB) is the primary provider of public mental health, substance abuse, intellectual /developmental disabilities and substance use disorder in Norfolk, VA. The continuum of services provided by the CSB spans from outreach and prevention through intensive psychiatric care. CSB services are provided by clinical service professionals with expertise in these service areas.

This dataset is a monthly breakdown of certain services that CSB provides Norfolk’s residents. These services include mental health, developmental, substance abuse, and emergency services. These services do not make up all the services that CSB provides, that include services such as infant and toddler and specific grant-funded services. A total hourly duration for the month is provided, as well as details on the type of service that was provided. This dataset will be updated monthly.

This dataset is data about trips on electric scooters and electric-assisted bikes. Lime scooters were made available to the public in June 2019 to use throughout Norfolk, and Lime e-bikes were made available to the public in June 2021. Data represents trips from July 2019 to the present and is updated weekly.

This dataset contains the energy consumption for every building that is owned and occupied by the City of Norfolk. The dataset tracks electricity, natural gas, and water consumption by meter; most energy meters are tied to one building. The energy consumption data is collected in EnergyCAP, a system of record that tracks Norfolk’s energy management and utility bill accounting. This data originates from monthly utility bills submitted by Norfolk’s energy vendors. In this dataset, users can explore the amount of electricity, natural gas and propane consumed monthly by municipal buildings in Norfolk as well as follow energy expenditure trends. The data is updated weekly.

This dataset provides data from MyNorfolk, a citizen services portal that delegates and tracks requests and questions about the city of Norfolk and the services we provide to our residents, businesses, and visitors. Data for the service requests is collected from phone calls, emails, an app for smart phones and on-line. The portal is managed by the Norfolk Cares Center; its mission is to provide a single point of contact for visitors, residents, businesses and city staff to request a city service, report a concern, seek information about Norfolk, or follow-up on a previous request for service.

**Disclaimer - With the current process in place, not all tickets are closed automatically. There could be tickets shown as open in this dataset that are closed in our other systems. We are working to address the issue.

The Norfolk Animal Care and Adoption Center (NACC) is the city’s animal sheltering facility. The NACC is an open-admission shelter; animals are never turned away, regardless of species, age, health or temperament. This data reports on an animal from the moment it arrives at the shelter (intake) to the moment it leaves (outcome). It also reports on foster activities. This data is updated monthly.

The Norfolk Animal Care and Adoption Center (NACC) is the city’s animal sheltering facility. The NACC is an open-admission shelter; animals are never turned away, regardless of species, age, health or temperament. This data reports on an animal from the moment it arrives at the shelter (intake) to the moment it leaves (outcome). It also reports on foster activities.

This dataset provides data from the Norfolk Division of Neighborhood Quality’s code enforcement cases including associated inspections, violations and status. The mission of the Division of Neighborhood Quality is to maintain and strengthen neighborhood standards. Staff use a variety of tools to achieve compliance including educating civic leagues, residents and the public about neighborhood quality. Other tools include working with homeowners to establish timelines for projects or pursuing legal steps for abatement. This data reflects the workflow of a responsive customer-oriented organization.

This dataset provides data from the Norfolk Division of Neighborhood Quality’s code enforcement cases including associated inspections, violations and status. The mission of the Division of Neighborhood Quality is to maintain and strengthen neighborhood standards. Staff use a variety of tools to achieve compliance including educating civic leagues, residents and the public about neighborhood quality. Other tools include working with homeowners to establish timelines for projects or pursuing legal steps for abatement. This data reflects the workflow of a responsive customer-oriented organization.