This dataset provides data from MyNorfolk, a citizen services portal that delegates and tracks requests and questions about the city of Norfolk and the services we provide to our residents, businesses, and visitors. Data for the service requests is collected from phone calls, emails, an app for smart phones and on-line. The portal is managed by the Norfolk Cares Center; its mission is to provide a single point of contact for visitors, residents, businesses and city staff to request a city service, report a concern, seek information about Norfolk, or follow-up on a previous request for service.

**Disclaimer - With the current process in place, not all tickets are closed automatically. There could be tickets shown as open in this dataset that are closed in our other systems. We are working to address the issue.

This dataset provides data about the assets that are managed by the Division of Fleet Management. Assets fall into two categories: vehicle or equipment.

Fleet Management uses a point system that considers a variety of factors to determine which assets are recommended for replacement. An asset with 15 points or higher is recommended for replacement.

Pace Bike share launched in March 2018 in Norfolk, VA. A system of 250 smart bikes available for the Norfolk bike share program. The Pace program is a 3rd party application that allows riders to reserve and use a bicycle in Norfolk at a low cost. This dataset is a record of all Trip Path Data in the 2018 Pace Bike season for the City of Norfolk.

*Please note:
The information contained on City of Norfolk’s Open Data portal for Zagster Pace Bike Dataset consists of all of the data provided to the City by Zagster. The City makes no representation or warranty as to the completeness or accuracy of the data.

Norfolk’s Pace Bike Share program launched in April 2018. Pace is a vendor that provided 250 shared bikes in Norfolk for public use. This dataset only includes trip path data collected in 2018. The city was unable to obtain 2019 data from the vendor. Trip data is tracked by user’s cell phones, not by a device on the bicycle, which may result in anomalies in the data. The city makes no representation or warranty as to the completeness or accuracy of the data.

*The Pace Bike Share program no longer operates in Norfolk as of early 2020.

This dataset provides information about parking citations in the city of Norfolk.
Data provided about the citations includes: time and date issued, violation type and code, location, state of vehicle registration, license plate numbers, make, model, and color of the vehicle, amount of parking citation fine.

This dataset covers a period of three years and is updated weekly.

This dataset provides the number of parking permits by type and duration sold in the City parking system. Types include: Business, Resident (downtown), Residential Permits, City Department, and Top Deck. This data is updated weekly.

This dataset provides information about Norfolk's parks, open spaces, community centers and other city properties. The data details both active and passive recreational opportunities including playgrounds, dog parks, ball fields, basketball courts and many others. This data will be updated twice a year, in January and July.

Information regarding parks, open spaces, community centers, and other properties with active and passive recreational opportunities to include: playgrounds, dog parks, ball fields, basketball courts, etc. Provide the greater community with information about parks, open spaces, community centers, and other properties including the amenities that visitors to those locations can participate in. This allows visitors to plan their outings and be prepared to utilize the spaces and amenities to their fullest potential.

This URL provides data about the city’s mowing schedule that is managed by the Bureau of Parks & Urban Forestry Operations. Mowing locations include medians, parks, schools, vacant lots, and various other city properties. Parks & Recreation landscaping crews are responsible for preserving and protecting Norfolk's parks and other outdoor public areas for aesthetics, recreation, education, and conservation. Vacant city lots, parcels, and school properties are maintained within city code. The landscaping services team manages the mowing of nearly all city-owned property. Factors such as rain, holidays, and storm response can affect the schedule. Note that dates are subject to change due to special events, inclement weather, and storm response/cleanup. Major parks will continue to be mowed on a weekly basis or kept usable to include Lafayette, Lakewood, Northside, Poplar Hall, Berkley, and Tarrallton.