This dataset contains information about all of the registered borrowers from Fiscal year 2016 though 2018 for Norfolk Public Library. This includes all active accounts that have been verified and approved by library staff annually.

Please Note: InterLibrary Loan (ILL) - was previously housed at Kirn/Slover and each borrowing library was issued a unique account. They now use a special ILL application that doesn't require those accounts.

This dataset contains information about circulation (checkouts) by item type for each branch location by month. The data is from Fiscal Year 2017 to Fiscal Year 2020 and will be updated at the end of each fiscal year.

The Community Appearance Index, also known as the Litter Index, is a tool designed by Keep America Beautiful to visually evaluate the overall appearance of a community using litter as an indicator. Every year, 60 routes throughout the 5 wards of Norfolk are analyzed to determine the cleanliness of the city. After a brief training, a team of volunteers conduct the analysis using a scoring system ranging from 1-4 with “1” indicating minimal to no litter and “4” indicating extremely littered.

Provides data regarding the Bureau of Parks & Urban Forestry’s Mowing Schedule. All scheduled dates are subject to change based on weather. The schedule is updated each season (Spring, Summer, and Fall) and includes medians, parks, schools, vacant lots, and various other City properties maintained by Parks & Urban Forestry’s Landscape Services Division.

This dataset provides data from MyNorfolk, a citizen services portal that delegates and tracks requests and questions about the city of Norfolk and the services we provide to our residents, businesses, and visitors. Data for the service requests is collected from phone calls, emails, an app for smart phones and on-line. The portal is managed by the Norfolk Cares Center; its mission is to provide a single point of contact for visitors, residents, businesses and city staff to request a city service, report a concern, seek information about Norfolk, or follow-up on a previous request for service.

**Disclaimer - With the current process in place, not all tickets are closed automatically. There could be tickets shown as open in this dataset that are closed in our other systems. We are working to address the issue.

This dataset provides data from the Norfolk Division of Neighborhood Quality’s code enforcement cases including associated inspections, violations and status. The mission of the Division of Neighborhood Quality is to maintain and strengthen neighborhood standards. Staff use a variety of tools to achieve compliance including educating civic leagues, residents and the public about neighborhood quality. Other tools include working with homeowners to establish timelines for projects or pursuing legal steps for abatement. This data reflects the workflow of a responsive customer-oriented organization.

This dataset provides data from the Norfolk Division of Neighborhood Quality’s code enforcement cases including associated inspections, violations and status. The mission of the Division of Neighborhood Quality is to maintain and strengthen neighborhood standards. Staff use a variety of tools to achieve compliance including educating civic leagues, residents and the public about neighborhood quality. Other tools include working with homeowners to establish timelines for projects or pursuing legal steps for abatement.

This dataset provides data from the Norfolk Division of Neighborhood Quality’s code enforcement cases including associated inspections, violations and status. The mission of the Division of Neighborhood Quality is to maintain and strengthen neighborhood standards. Staff use a variety of tools to achieve compliance including educating civic leagues, residents and the public about neighborhood quality. Other tools include working with homeowners to establish timelines for projects or pursuing legal steps for abatement. This data reflects the workflow of a responsive customer-oriented organization.

This dataset provides data from the Norfolk Division of Neighborhood Quality’s code enforcement cases including associated inspections, violations and status. The mission of the Division of Neighborhood Quality is to maintain and strengthen neighborhood standards. Staff use a variety of tools to achieve compliance including educating civic leagues, residents and the public about neighborhood quality. Other tools include working with homeowners to establish timelines for projects or pursuing legal steps for abatement. This data reflects the workflow of a responsive customer-oriented organization.

This dataset provides information about all Neighborhood Quality code enforcement open and closed cases along with their associated inspections, violations, and status information. All Neighborhood Quality data is collected and reported from the Neighborhood Quality code enforcement office.
Neighborhood Quality code enforcement’s mission is to maintain and strengthen neighborhood standards. The City of Norfolk’s approach to code enforcement is to use all tools to achieve compliance. These tools include educating civic leagues, citizens, and the public in understanding the scope of enforcement. Other tools are working with homeowners to help establish timelines for projects, and legal steps for abatement. This data entered will reflect that workflow of a responsive customer-oriented organization using tools to accomplish compliance. This web-based tool consolidates entry of Code Enforcement cases to one central application in correspondence with this initiative. All codes cited are from the city of Norfolk’s Codes Chapter 25 which covers Vehicle and Property and Chapter 27 which covers nuisances.