This Dataset provides data from the IMPACT System. Data is collected by phone calls, emails, iPhone requests, and on-line requests from citizens and City staff. The Norfolk Cares Assistance Center provides a single point of contact for visitors, residents, businesses and City staff to request a city service, report a concern, seek information about Norfolk, or follow-up on a previous request for service. The Norfolk Cares Center was established to accomplish the cities initiative to become a more responsive customer oriented organization, and is a part of the Neighborhood Development Department.
The Norfolk Cares Center provides support services in the administration of the IMPACT System by:
• Receiving and routing requests to the appropriate Departments for investigation and resolution
• Creating Service Requests, Complaint Numbers and Work Orders using department specific applications (Basic GOV, HANSEN and Northstar)
• Providing timely and responsive follow-up to all on-line requests via the Civic Plus Application
• Record Custodians for City Attorney Claims (for most citizens we are the 1st point of contact)
• Utilizing City Website to provide requested information to citizens
• Contacting individual Departments for follow-up when completion time-frames have exceeded.
The Address Information Resource is a compilation of information related to active and pending addresses in the City of Norfolk. It provides a consolidated source to allow for quick and easy access to information about an address including details related to school districts, municipal services, planning, public safety, and civic leadership. It is one of the main data resources that provides content for the Norfolk AIR website (http://norfolkair.norfolk.gov/norfolkair).
This dataset provides data from the Norfolk Division of Neighborhood Quality’s code enforcement cases including associated inspections, violations and status. The mission of the Division of Neighborhood Quality is to maintain and strengthen neighborhood standards. Staff use a variety of tools to achieve compliance including educating civic leagues, residents and the public about neighborhood quality. Other tools include working with homeowners to establish timelines for projects or pursuing legal steps for abatement. This data reflects the workflow of a responsive customer-oriented organization.
This dataset provides data from the Norfolk Division of Neighborhood Quality’s code enforcement cases including associated inspections, violations and status. The mission of the Division of Neighborhood Quality is to maintain and strengthen neighborhood standards. Staff use a variety of tools to achieve compliance including educating civic leagues, residents and the public about neighborhood quality. Other tools include working with homeowners to establish timelines for projects or pursuing legal steps for abatement. This data reflects the workflow of a responsive customer-oriented organization.
This dataset provides data from the Norfolk Division of Neighborhood Quality’s code enforcement cases including associated inspections, violations and status. The mission of the Division of Neighborhood Quality is to maintain and strengthen neighborhood standards. Staff use a variety of tools to achieve compliance including educating civic leagues, residents and the public about neighborhood quality. Other tools include working with homeowners to establish timelines for projects or pursuing legal steps for abatement. This data reflects the workflow of a responsive customer-oriented organization.
This dataset provides data from the Norfolk Division of Neighborhood Quality’s code enforcement cases including associated inspections, violations and status. The mission of the Division of Neighborhood Quality is to maintain and strengthen neighborhood standards. Staff use a variety of tools to achieve compliance including educating civic leagues, residents and the public about neighborhood quality. Other tools include working with homeowners to establish timelines for projects or pursuing legal steps for abatement.
This dataset provides information about all Neighborhood Quality code enforcement open and closed cases along with their associated inspections, violations, and status information. All Neighborhood Quality data is collected and reported from the Neighborhood Quality code enforcement office.
Neighborhood Quality code enforcement’s mission is to maintain and strengthen neighborhood standards. The City of Norfolk’s approach to code enforcement is to use all tools to achieve compliance. These tools include educating civic leagues, citizens, and the public in understanding the scope of enforcement. Other tools are working with homeowners to help establish timelines for projects, and legal steps for abatement. This data entered will reflect that workflow of a responsive customer-oriented organization using tools to accomplish compliance. This web-based tool consolidates entry of Code Enforcement cases to one central application in correspondence with this initiative. All codes cited are from the city of Norfolk’s Codes Chapter 25 which covers Vehicle and Property and Chapter 27 which covers nuisances.
This dataset provides information about all Neighborhood Quality code enforcement open and closed cases along with their associated inspections, violations, and status information. All Neighborhood Quality data is collected and reported from the Neighborhood Quality code enforcement office.
Neighborhood Quality code enforcement’s mission is to maintain and strengthen neighborhood standards. The City of Norfolk’s approach to code enforcement is to use all tools to achieve compliance. These tools include educating civic leagues, citizens, and the public in understanding the scope of enforcement. Other tools are working with homeowners to help establish timelines for projects, and legal steps for abatement. This data entered will reflect that workflow of a responsive customer-oriented organization using tools to accomplish compliance. This web-based tool consolidates entry of Code Enforcement cases to one central application in correspondence with this initiative. All codes cited are from the city of Norfolk’s Codes Chapter 25 which covers Vehicle and Property and Chapter 27 which covers nuisances.
This dataset provides information about all Neighborhood Quality code enforcement open and closed cases along with their associated inspections, violations, and status information. All Neighborhood Quality data is collected and reported from the Neighborhood Quality code enforcement office.
Neighborhood Quality code enforcement’s mission is to maintain and strengthen neighborhood standards. The City of Norfolk’s approach to code enforcement is to use all tools to achieve compliance. These tools include educating civic leagues, citizens, and the public in understanding the scope of enforcement. Other tools are working with homeowners to help establish timelines for projects, and legal steps for abatement. This data entered will reflect that workflow of a responsive customer-oriented organization using tools to accomplish compliance. This web-based tool consolidates entry of Code Enforcement cases to one central application in correspondence with this initiative. All codes cited are from the city of Norfolk’s Codes Chapter 25 which covers Vehicle and Property and Chapter 27 which covers nuisances.
This dataset provides information about all Neighborhood Quality code enforcement open and closed cases along with their associated inspections, violations, and status information. All Neighborhood Quality data is collected and reported from the Neighborhood Quality code enforcement office.
Neighborhood Quality code enforcement’s mission is to maintain and strengthen neighborhood standards. The City of Norfolk’s approach to code enforcement is to use all tools to achieve compliance. These tools include educating civic leagues, citizens, and the public in understanding the scope of enforcement. Other tools are working with homeowners to help establish timelines for projects, and legal steps for abatement. This data entered will reflect that workflow of a responsive customer-oriented organization using tools to accomplish compliance. This web-based tool consolidates entry of Code Enforcement cases to one central application in correspondence with this initiative. All codes cited are from the city of Norfolk’s Codes Chapter 25 which covers Vehicle and Property and Chapter 27 which covers nuisances.
