This dataset provides data from MyNorfolk, a citizen services portal that delegates and tracks requests and questions about the city of Norfolk and the services we provide to our residents, businesses, and visitors. Data for the service requests is collected from phone calls, emails, an app for smart phones and on-line. The portal is managed by the Norfolk Cares Center; its mission is to provide a single point of contact for visitors, residents, businesses and city staff to request a city service, report a concern, seek information about Norfolk, or follow-up on a previous request for service.

**Disclaimer - With the current process in place, not all tickets are closed automatically. There could be tickets shown as open in this dataset that are closed in our other systems. We are working to address the issue.

This dataset represents real estate assessment and sales data that is updated on a quarterly basis by the Real Estate Assessor’s Office. This dataset contains information for properties in the city including: Acreage, Square footage, GPIN, Street Address, year built, current land value, current improvement values, and current total value. The information is obtained from Real Estate Assessor’s Office ProVal records database.

This dataset summarizes the city’s cash outlays and accruals for the cost of goods received or services rendered, by department, department unit/division, and expenditure type, for the current fiscal year. The city’s financial system where transactions are recorded daily is the source for this data. The data also contains current budget information. Current budget reflects budget transfers and amendments during the fiscal year that have transpired since City Council adopted the budget prior to the beginning of the current fiscal year.

*Disclaimer: Expenditures will reflect the previous fiscal year’s activity until final entries have been made and the accounting period has been closed.

This dataset summarizes the city’s various revenue sources by fund, department, department unit/division, or any combination thereof. The city’s financial system where revenue collections are recorded daily is the source for this data. The data is refreshed daily and the revenue amounts are as of the date of the last refresh. The data also contains current budget information. Current budget reflects budget transfers and amendments during the fiscal year that have transpired since City Council adopted the budget prior to the beginning of the current fiscal year.

*Disclaimer: Revenues will reflect the previous fiscal year’s activity until final entries have been made and the accounting period has been closed.

The Norfolk Animal Care and Adoption Center (NACC) is the city’s animal sheltering facility. The NACC is an open-admission shelter; animals are never turned away, regardless of species, age, health or temperament. This data reports on an animal from the moment it arrives at the shelter (intake) to the moment it leaves (outcome). It also reports on foster activities.

First, a caveat: the NFIP data does NOT provide information specific to individual homes or parcels. This information is protected under federal law. All personal identifying information about policy holders has been redacted, and data has been anonymized to census tract, reported ZIP code, and one decimal point digit of latitute and longitude. If mapped, flood insurance policies and claims may appear to be clustered at a particular location due to this anonymization.
What all that means: you cannot search for an address to see whether it has flooded.
However, among many things, this data shows flooding trends in Norfolk over the last 40+ years. It shows the census tracts that flood most frequently. And it shows where the largest number and highest value of claims occur.

FEMA believes this historic release of NFIP data promotes transparency, reduces complexity related to public data requests, and improves how stakeholders interact with and understand the program. This is the largest, most comprehensive release of NFIP data coordinated by FEMA to date. This dataset allows for customizable searches to create reports, analyze and visualize present and historical NFIP data faster and easier than before.
This data will help FEMA build a national culture of preparedness by providing claims and policy information people need to make better choices about their flood risk and the insurance they need to protect the life they've built.
Norfolk's Open Data team extracted city-specific information from the FEMA dataset. The dataset included here represents almost 6,000 claims on record from 1977 through 2019, totaling 67 million dollars in damage in the City of Norfolk.

This dataset is all business licenses issued each month by the Commissioner of Revenue.

****Disclaimer: This dataset includes new business licenses that are issued every weekday by the Commission of the Revenue; starting January 2019. This dataset does not include business license renewals or indicate businesses that are no longer in operation.