This dataset shows all city-managed trees, the majority of which are located on public property, lining streets, or in right of ways. The original inventory of these trees was conducted in the late 1990s/early 2000s by the Norfolk Master Gardeners. No official re-inventory has been conducted since then by City officials or ISA Certified Arborists, however, tree records in this dataset have been and are being updated over time by City Staff. This dataset will be updated in the Open Data Portal every weekday.

This dataset provides data from MyNorfolk, a citizen services portal that delegates and tracks requests and questions about the city of Norfolk and the services we provide to our residents, businesses, and visitors. Data for the service requests is collected from phone calls, emails, an app for smart phones and on-line. The portal is managed by the Norfolk Cares Center; its mission is to provide a single point of contact for visitors, residents, businesses and city staff to request a city service, report a concern, seek information about Norfolk, or follow-up on a previous request for service.

**Disclaimer - With the current process in place, not all tickets are closed automatically. There could be tickets shown as open in this dataset that are closed in our other systems. We are working to address the issue.

Recreation, Parks and Open Space’s Bureau of Parks and Urban Forestry plants hundreds of trees each year along city streets, within city parks, and on other city properties. This dataset gives pertinent tree species information, shows important geographic information about which parts of Norfolk are receiving trees in a given year, and historical data about planting date. City staff utilizes Microsoft excel to track tree planting information. This dataset will show where the City of Norfolk plants its trees on city owned properties.

This dataset contains information regarding Dominion Energy owned (city leased) streetlights that are designated for upgrades to LED bulbs, to improve dependability, light emission, reduce energy consumption, and improve nighttime public safety. The prioritization of the upgrades was determined using public safety information including calls for service and traffic accidents, as well as vehicular and pedestrian traffic levels.

The Norfolk Animal Care and Adoption Center (NACC) is the city’s animal sheltering facility. The NACC is an open-admission shelter; animals are never turned away, regardless of species, age, health or temperament. This data reports on an animal from the moment it arrives at the shelter (intake) to the moment it leaves (outcome). It also reports on foster activities.

The Norfolk Animal Care and Adoption Center (NACC) is the city’s animal sheltering facility. The NACC is an open-admission shelter; animals are never turned away, regardless of species, age, health or temperament. This data reports on an animal from the moment it arrives at the shelter (intake) to the moment it leaves (outcome). It also reports on foster activities. This data is updated monthly.

Performance measures are data metrics defined and tracked by city departments to measure the city government’s effectiveness and efficiency of service delivery. Data for the performance measures are derived from the biennial Resident Survey as well as department data tracking systems. Each performance measure is connected to one of the strategic goals and objectives that the City has defined as a high priority. The performance measures will be reviewed and refined annually to ensure they are representative of the priorities set out by City Council and the community.

This dataset provides data from MyNorfolk, a citizen services portal that delegates and tracks requests and questions about the city of Norfolk and the services we provide to our residents, businesses, and visitors. Data for the service requests is collected from phone calls, emails, an app for smart phones and on-line. The portal is managed by the Norfolk Cares Center; its mission is to provide a single point of contact for visitors, residents, businesses and city staff to request a city service, report a concern, seek information about Norfolk, or follow-up on a previous request for service.

**Disclaimer - With the current process in place, not all tickets are closed automatically. There could be tickets shown as open in this dataset that are closed in our other systems. We are working to address the issue.

This dataset provides data from MyNorfolk, a citizen services portal that delegates and tracks requests and questions about the city of Norfolk and the services we provide to our residents, businesses, and visitors. Data for the service requests is collected from phone calls, emails, an app for smart phones and on-line. The portal is managed by the Norfolk Cares Center; its mission is to provide a single point of contact for visitors, residents, businesses and city staff to request a city service, report a concern, seek information about Norfolk, or follow-up on a previous request for service.

**Disclaimer - With the current process in place, not all tickets are closed automatically. There could be tickets shown as open in this dataset that are closed in our other systems. We are working to address the issue.