The Norfolk Animal Care and Adoption Center (NACC) is the city’s animal sheltering facility. The NACC is an open-admission shelter; animals are never turned away, regardless of species, age, health or temperament. This data reports on an animal from the moment it arrives at the shelter (intake) to the moment it leaves (outcome). It also reports on foster activities. This data is updated monthly.

The Norfolk Animal Care and Adoption Center (NACC) is the city’s animal sheltering facility. The NACC is an open-admission shelter; animals are never turned away, regardless of species, age, health or temperament. This data reports on an animal from the moment it arrives at the shelter (intake) to the moment it leaves (outcome). It also reports on foster activities.

Recreation, Parks and Open Space’s Bureau of Parks and Urban Forestry plants hundreds of trees each year along city streets, within city parks, and on other city properties. This dataset gives pertinent tree species information, shows important geographic information about which parts of Norfolk are receiving trees in a given year, and historical data about planting date. City staff utilizes Microsoft excel to track tree planting information. This dataset will show where the City of Norfolk plants its trees on city owned properties.

This dataset provides data from MyNorfolk, a citizen services portal that delegates and tracks requests and questions about the city of Norfolk and the services we provide to our residents, businesses, and visitors. Data for the service requests is collected from phone calls, emails, an app for smart phones and on-line. The portal is managed by the Norfolk Cares Center; its mission is to provide a single point of contact for visitors, residents, businesses and city staff to request a city service, report a concern, seek information about Norfolk, or follow-up on a previous request for service.

**Disclaimer - With the current process in place, not all tickets are closed automatically. There could be tickets shown as open in this dataset that are closed in our other systems. We are working to address the issue.

This dataset includes reported incidents where road and railroad intersections are blocked. The data is pulled from the Blocked Crossing Incident Data dashboard on the U.S. Department of Transportation Federal Railroad Administration website. The Federal Railroad Administration provides users with a way to report incidents through their Public Blocked Crossing Incident Reporter. The data provided in this dataset only includes Norfolk incidents and provides specific location information of incidents. This dataset will be updated daily.

This dataset provides data from MyNorfolk, a citizen services portal that delegates and tracks requests and questions about the city of Norfolk and the services we provide to our residents, businesses, and visitors. Data for the service requests is collected from phone calls, emails, an app for smart phones and on-line. The portal is managed by the Norfolk Cares Center; its mission is to provide a single point of contact for visitors, residents, businesses and city staff to request a city service, report a concern, seek information about Norfolk, or follow-up on a previous request for service.

**Disclaimer - With the current process in place, not all tickets are closed automatically. There could be tickets shown as open in this dataset that are closed in our other systems. We are working to address the issue.