This dataset provides data from the City of Norfolk’s complaint tracking system. Complaints originate from calls by citizens to the Norfolk Cares Center or are staff reported. The Department of Neighborhood Services and the Department of City Planning address complaints by inspecting properties and, if applicable, notifying property owners of violations. The goal of pursuing compliance is to strengthen neighborhood standards and improve property safety. Types of complaints may include property issues such tall weeds and grass, trash and debris, abandoned vehicles, graffiti, parking in residential areas, and others. This dataset includes a rolling three years of data and will be updated daily.

Disclaimer: Unless otherwise indicated, presence in this dataset signifies only that a complaint has been made against the subject property. Presence within this dataset does not reflect any assessment by the City of Norfolk of whether or not the complaint accurately reflects the condition of the property and whether or not the condition of the property violates any applicable law.

This dataset provides data from the Norfolk Division of Neighborhood Quality’s code enforcement cases including associated inspections, violations and status. The mission of the Division of Neighborhood Quality is to maintain and strengthen neighborhood standards. Staff use a variety of tools to achieve compliance including educating civic leagues, residents and the public about neighborhood quality. Other tools include working with homeowners to establish timelines for projects or pursuing legal steps for abatement. This data reflects the workflow of a responsive customer-oriented organization.

This dataset provides data from the City of Norfolk’s violation tracking system. Violations originate from complaints reported by citizens and Norfolk staff, or by inspections conducted by Norfolk staff. The Department of Neighborhood Services and the Department of City Planning notify property owners of violations and provide information on how to abate the violation and bring the property into compliance. The goal of pursuing compliance is to strengthen neighborhood standards and improve property health and safety. Types of ordinance violations may include property issues such as tall weeds and grass, trash and debris, inoperable vehicle, general zoning violations, parking in residential areas, electrical or mechanical violations, plumbing violations, and others. This dataset includes a rolling three years of data and will be updated daily.

Disclaimer: Unless otherwise indicated, presence in this dataset signifies only that a notice of violation has been issued for the subject property. Presence within this dataset does not reflect any assessment by the City of Norfolk of whether or not the notice of violation accurately reflects the condition of the property and whether or not the condition of the property violates any applicable law.