This dataset shows all calls processed by emergency communications personnel in Norfolk, VA. The Emergency Communications Center is where calls are received from the public and then dispatched to public safety personnel (police, fire-rescue). The dataset shows daily (24-hour period of operations) calls and texts processed by emergency communications personnel. This dataset will be updated daily.

Please note: Data from April 5, 2023 to May 23, 2023 is not available due to equipment upgrades during this timeframe.

Norfolk Community Services Board (CSB) is the primary provider of public mental health, substance abuse, intellectual /developmental disabilities and substance use disorder in Norfolk, VA. The continuum of services provided by the CSB spans from outreach and prevention through intensive psychiatric care. CSB services are provided by clinical service professionals with expertise in these service areas.

This dataset is a monthly breakdown of certain services that CSB provides Norfolk’s residents. These services include mental health, developmental, substance abuse, and emergency services. These services do not make up all the services that CSB provides, that include services such as infant and toddler and specific grant-funded services. A total hourly duration for the month is provided, as well as details on the type of service that was provided. This dataset will be updated monthly.