This dataset provides data from the City of Norfolk’s complaint tracking system. Complaints originate from calls by citizens to the Norfolk Cares Center or are staff reported. The Department of Neighborhood Services and the Department of City Planning address complaints by inspecting properties and, if applicable, notifying property owners of violations. The goal of pursuing compliance is to strengthen neighborhood standards and improve property safety. Types of complaints may include property issues such tall weeds and grass, trash and debris, abandoned vehicles, graffiti, parking in residential areas, and others. This dataset includes a rolling three years of data and will be updated daily.

Disclaimer: Unless otherwise indicated, presence in this dataset signifies only that a complaint has been made against the subject property. Presence within this dataset does not reflect any assessment by the City of Norfolk of whether or not the complaint accurately reflects the condition of the property and whether or not the condition of the property violates any applicable law.

This dataset provides information about all Neighborhood Quality code enforcement open and closed cases along with their associated inspections, violations, and status information. All Neighborhood Quality data is collected and reported from the Neighborhood Quality code enforcement office.
Neighborhood Quality code enforcement’s mission is to maintain and strengthen neighborhood standards. The City of Norfolk’s approach to code enforcement is to use all tools to achieve compliance. These tools include educating civic leagues, citizens, and the public in understanding the scope of enforcement. Other tools are working with homeowners to help establish timelines for projects, and legal steps for abatement. This data entered will reflect that workflow of a responsive customer-oriented organization using tools to accomplish compliance. This web-based tool consolidates entry of Code Enforcement cases to one central application in correspondence with this initiative. All codes cited are from the city of Norfolk’s Codes Chapter 25 which covers Vehicle and Property and Chapter 27 which covers nuisances.

This URL provides data about the city’s mowing schedule that is managed by the Bureau of Parks & Urban Forestry Operations. Mowing locations include medians, parks, schools, vacant lots, and various other city properties. Parks & Recreation landscaping crews are responsible for preserving and protecting Norfolk's parks and other outdoor public areas for aesthetics, recreation, education, and conservation. Vacant city lots, parcels, and school properties are maintained within city code. The landscaping services team manages the mowing of nearly all city-owned property. Factors such as rain, holidays, and storm response can affect the schedule. Note that dates are subject to change due to special events, inclement weather, and storm response/cleanup. Major parks will continue to be mowed on a weekly basis or kept usable to include Lafayette, Lakewood, Northside, Poplar Hall, Berkley, and Tarrallton.

This dataset contains data on Work Orders performed by field crews from the Department of Parks & Recreation, the Department of Transportation, and the Environmental Storm Water Management and Streets & Bridges Divisions of the Department of Public Works. The data comes from the city’s implementation of CentralSquare’s Enterprise Asset Management platform, also known as Lucity. This dataset is updated daily on weekdays.