The Address Information Resource is a compilation of information related to active and pending addresses in the City of Norfolk. It provides a consolidated source to allow for quick and easy access to information about an address including details related to school districts, municipal services, planning, public safety, and civic leadership. It is one of the main data resources that provides content for the Norfolk AIR website (http://norfolkair.norfolk.gov/norfolkair).

The Community Appearance Index, also known as the Litter Index, is a tool designed by Keep America Beautiful to visually evaluate the overall appearance of a community using litter as an indicator. Every year, 60 routes throughout the 5 wards of Norfolk are analyzed to determine the cleanliness of the city. After a brief training, a team of volunteers conduct the analysis using a scoring system ranging from 1-4 with “1” indicating minimal to no litter and “4” indicating extremely littered.