Infrastructure and Connectivity

The Infrastructure and Connectivity service objective aims to design, construct, and maintain infrastructure to provide workable, livable, and sustainable space with a multi-modal transportation network that provides for the safe, efficient, inclusive, and reliable movement of people, goods, services, and information.


The Resident Survey was conducted in the fall of 2022, with the next one occurring in 2024. There are four Resident Survey questions the City uses to track its performance related to developing Infrastructure and Connectivity in Norfolk. See the satisfaction rate for those four questions in the call-outs below.

Street Conditions

The Capital Improvement Plan (CIP) includes continued funding to improve streets in neighborhoods identified through the city’s Complete Streets Initiative. $550,000 is included in FY 2024, to continue improving pedestrian safety through the installation of new curbs, sidewalks, and resurfacing. The project also includes street drainage improvements in various neighborhood locations.

Public Building Maintenance

Facilities Maintenance provides a broad range of maintenance support services for much of the City’s building inventory, as well as parks, playgrounds, and ballfields. Facilities will also provide oversight of the City’s Security contractor and the security program for City departments and agencies.

Traffic Flow

The Transportation Engineering Division is responsible for the safety and efficiency of traffic flow within Norfolk. The division also conducts transportation safety-related investigations, design traffic mitigation measures (including traffic signal design), and coordinate with Dominion Energy for the installation of street lighting.

Trail and Pathway Accessibility

The city is home to a number of trails and pathways. The FY 2024 budget includes funding for a citywide trail assessment that will help the city how to improve and connect the city's trail ways and blueways.
The City also tracks the performance of services across multiple departments related to the goal of improving the Infrastructure and Connectivity in Norfolk. Read more about these performance measures in the visuals below.

Safety Education and Vision Zero

The City's Vision Zero program is a strategy to eliminate all traffic fatalities and severe injuries, while increasing safety, mobility, and equity for all road users. The Vision Zero initiative originated in Sweden in 1994 as an approach to road safety thinking with the mindset that “No loss of life is acceptable”.

Traffic Calming

The City has an active Neighborhood Speed Reduction Program, which supports the city's Vision Zero initiative. Vision Zero is the city’s strategy to eliminate all pedestrian and bicycle fatalities and severe injuries, while increasing safety, mobility, and equity for all road users. The speed reduction program aligns with the City’s Vision Zero strategy to create safe streets for all users while improving street safety measures and managing speed.

Right-of-Way Concerns

The FY 2024 budget includes additional funding to enhance nuisance abatement in the public right of way. The additional funding will allow the department to provide timely abatement responses to improve the health and safety and aesthetics of an area.

Roadway Lane Resurfacing

The City maintains more than 2,186 lane-miles of street pavement. The City approves funds every fiscal year to support resurfacing, and recently allocated $6 million of FY 2022 surplus to support additional resurfacing efforts. You can find out more about resurfacing here.

Sidewalk Repair

The City maintains sidewalks throughout Norfolk. The FY 2024 Capital Improvement Plan includes two projects, Improve Neighborhood Streets and Implement Complete Streets Initiative that fund sidewalk repairs throughout the city. The following link provides updates on sidewalk repair projects, as well as other infrastructure projects throughout the city.
Check out the other performance measures tied to the Infrastructure and Connectivity service objective in this filtered dataset!

FY 2024 Budget Action Highlights - Infrastructure and Connectivity

Citywide Nuisance Abatement Efforts - $107,000 is included in the budget to increase nuisance abatement in Right of Way areas. The funding will be used to addressed illegal dumping, construction debris, roadway defects, overgrown vegetation and other nuisances that are deemed a risk to public health and safety through contractual services.
Multi-modal Maintenance - The FY 2024 budget includes $212,688 to enhance multi-modal maintenance efforts. This includes the addition of two Traffic Maintenance Technicians that will assist with citywide maintenance and management related to e-scooters, e-bikes, bicycles, and pedestrian ways. Maintenance will consist of regularly scheduled reviews and repairs to bike lanes and scooter corrals. Additional repairs will be made to enhance pavement marking, signage, lane delineators and to replace bike racks throughout the city.
Improve Neighborhood Streets Project - The CIP includes continued funding to improve streets in neighborhoods identified through the city’s Complete streets initiative. $550,000 is included in FY 2024, to continue improving pedestrian safety through the installation of new curbs, sidewalks, and resurfacing. The project also includes street drainage improvements in various neighborhood locations.
Improve Street Lights - The city is working with Dominion Power to facilitate a complete conversion of streetlights to LED. Dominion estimates it can convert 1,000 streetlights every month. At roughly 34,000 streetlights, the project is expected to take around three years to complete. The conversion to energy efficient LED lights will also create substantial electricity savings and result in better lighting. $5m was appropriated to this project in FY23. An additional $100,000 of funding has been added for FY 2024 and will be used to expand the existing street light infrastructure. Find out more here.
Chrysler Hall - The FY 2024 Adopted CIP includes $1,000,000 to complete the design work for the renovation of Chrysler Hall.
Granby Street Corridor - An additional $2,000,000 is included in the five year CIP to construct pedestrian and vehicular safety improvements along the Granby Street corridor. The project will be done to support the federally funded Granby Bike Lanes project.
Dredging of Lafayette River - The CIP includes an additional $2,510,000 to dredge various sections of the Lafayette River. In FY 2024, Tanner’s Creek NW, Crab Creek, River Point Neighborhood, Crab Creek Cove Neighborhood, and Talbot Hall Court Cove will be dredged. These sections will be dredged during the same fiscal year to reduce mobilization costs.

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