Socrata

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Author
sprehak
Description
This dataset contains data from the Norfolk Cares Call Center. This dataset also feeds the city's Service Connect Application.
Category
Maps
Tags
norfolk, neighborhood quality, norfolk cares, 311, call center, requests, maps
Rating
Current value: 0 out of 5
Data Provided By
Norfolk Cares Center
Source Link
https://www.norfolk.gov/index.aspx?nid=392
License
Public Domain
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Size
  • 500x425

  • 760x646

  • 950x808

Custom Size

425x425 is the minimum size

The Socrata Open Data API (SODA) provides programmatic access to this dataset including the ability to filter, query, and aggregate data. For more more information, view the API docs for this dataset or visit our developer portal

API Endpoint:

Field Names:

REQUEST ID
ticket_id
REQUEST ADDRESS
street_address
STATUS CODE
status_code
ACTION DEPARTMENT
secondary_issue_type
REQUEST CATEGORY
issue_type
REQUEST STATUS
ticket_status
REQUEST DATE
ticket_created_date_time
STATUS DATE
ticket_closed_date_time
CALL TYPE
issue_description
DEPARTMENT TRACKING NUMBER
dept_tracking_num
CIVIC LEAGUE
neighborhood_district
CENSUS TRACT NUMBER
census_tract_num
PLANNING DISTRICT NUMBER
planning_dist_num
PLANNING DISTRICT NAME
planning_district
NEIGHBORHOOD DISTRICT SERVICE AREA
neighborhood_district_secondary
LOCATION
location

Use OData to open the dataset in tools like Excel or Tableau. This provides a direct connection to the data that can be refreshed on-demand within the connected application.

Socrata OData documentation

Tableau users should select the OData v2 endpoint option.

OData V4 Endpoint:

OData V2 Endpoint:

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